Management Consulting
Helping companies Achieve Customer Service Excellence
Improving customer service by maximizing cost efficiencies and service delivery effectiveness
Reducing Corporate Risk by developing sound policies and procedures
Lowering capital costs with diligent project management
Envision your organization proactively responding to shifting mandates and requirements, providing the highest level of service, and staying on budget. That’s what management consulting can do for your business. John Morocco Consulting specializes in identifying organizational and operational opportunities and efficiencies so you can make the best use of your resources and provide optimum customer experiences.
Primarily servicing businesses and organizations in the Niagara Region of Southern Ontario, including St. Catharines, Niagara Falls, Welland, Port Colborne and more, John Morocco Consulting has over 40 years of proven Public Sector Management Experience. This experience includes directing large numbers of staff, reviewing organizational and operational structures, implementing efficient and effective recommendations and changes, preparing and managing large budgets, creating and implementing corporate policies and procedures, risk management review, emergency operational response, health and safety procedures and project management.
Management Consulting
John Morocco Consulting brings extensive municipal experience to work for your business. Continually changing needs combined with legislative changes and fiscal challenges often requires operational and organizational reviews. John Morocco Consulting will work with you to identify the opportunities and efficiencies available to meet these challenges and maximize all levels of productivity.
We have the experience to look at all aspects of your services and can work with you to create a plan to reach your strategic goals while ensuring day-to-day objectives are exceeded.
Human Resources
John Morocco Consulting will review your organizational structure and advise on potential opportunities to improve efficiencies and control costs. With extensive experience in employment standards, mediation and collective agreements, John Morocco Consulting is uniquely qualified to make staff recommendations, including strategies leading to optimized staff selection and recruitment.
Standards Audit
John Morocco Consulting will review current inspections practices / record keeping and create a plan to protect your organization now and in the future by providing insight on current and potential risks and creating solutions and strategies for mitigating current and future concerns.
Project Management
John Morocco Consulting has Capital Project Management experience and fully understands the need for projects to achieve or exceed desired outcomes while ensuring completion on time and on or below budgeted costs. This service is available on an as required basis which allows your organization to fluidly match resources with demand.
Asset Management / Maintenance
John Morocco Consulting is experienced in Asset Management and Maintenance and will work with your Management and Maintenance staff to ensure assets are being optimally maintained and full lifecycles being realized.
Customer Service
John Morocco Consulting has significant experience in customer service and can work with your organization to ensure that your staff understand the importance of providing excellent customer service to all of its customers both internally and externally.
Committed to Achieving Service Excellence.
Site Design and Hosting by The GDC Group